One of the keys to a smooth transition to Accredo for Rocktec was the assistance of Accredo Qualified Support Person Jason Weaver of Zeal Systems in Tauranga. “Before and during implementation, Jason put a lot of effort into analysing our business practices and helping us to ensure we were working effectively,” says Anne, “and then setting up our system to accommodate those best practices.” This included customising the Job entry screen to ensure all required data is added in the most efficient order.